There are a few reasons why you'd want to classify cookies: either because you need to move them from one category to another (statistic to marketing, marketing to functional, etc.), or because you need to edit the purpose, description, or data-processor, etc.

You can do this by going to the relevant Consent solution and clicking on the tab Cookie Settings


First, click on Add Custom Cookie Definition.

In the modal, choose which cookie you wish to customize from the dropdown list. Choose its' categorization and data-processor. If the data-processor is not yet part of the dropdown list, just choose anyone.

By later changing its values you are creating a new one. Click Save when you've chosen.


Create a data processor

Currently, you cannot pick your own company if they are not already defined as a processor in our system. In order to do that, you would have to save a cookie definition with a random processor. Once saved you can then click edit on that same cookie definition and then enter your company name instead of the processor you originally chose. The next time you create a new cookie definition, your company will be on the processor list.

How to further customize

The new custom definition is now a part of the list and can be further customized by clicking EDIT.


All values that are NOT greyed-out can be customized.


Edit the field for each language you have for the solution.

In order to reach compliance according to GDPR (by providing your users with full transparency), we strongly advise you to classify all your cookies and make this a routine part of your recurring website maintenance.

Finding your cookies

Adding a cookie is necessary in the cases where our scanner has not picked it up, or if it is a cookie(s) that are set once a user has logged in on your website.

How to find out which cookies are set on your website if they aren't appearing on the pop-up

There is a relatively straight forward way to see what cookies are set on your website. Visit your site as you would normally and click "Accept All" on your pop-up. Then right-click and choose "Inspect" which will open the following window:

Click on the ">>" next to the Memory tab and choose "Application":

Make the window wider (or choose to detach it by clicking on the vertical three dots and changing the "Dockside") and note down the values for Name, Domain, and Expires / Max-Age.

This information is what you will be using in order to be able to add your cookie properly.

Adding a custom cookie is done in a similar way to adding a custom cookie definition. Once you're logged in to your Cookie Information account, find the Consent Solution that you want to add the cookie to. Go to the POP-UP tab and click + ADD CUSTOM COOKIE.

You'll be presented with the following:

Add the name of the cookie as it appears, as well as the domain it appears on. Then choose the lifetime of the cookie, where you have 3 options:

  • Expiring

  • Session

  • Permanent

If the cookie is expiring, then you will need to select the value that matches.

As this is the first version of this feature, currently the values for cookies that have persistence of expiring are only possible to select from the list.

If the value of the cookie you want to add is not available (e.g. 14 days, 2 months, etc), please contact us at

Click "CREATE" and you should now see that your cookie has been successfully added:

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