If you want your team to be able to work together, you’ll need to add them to your Cookie Information account.
In this article, we’ll show you how to add and remove a user (teammate).
Before you start
Here are a few things to know before you start:
In Cookie Information platform a user is called a teammate. For many of you, the word teammate may not fit the context of your organization. So in this article, we will use the phrase the user interchangeably with a teammate.
Add a user
To add a user, follow these steps:
Log in to Cookie Information.
Click on your user profile in the top right corner.
Click Teammates.
4. Click Add teammate.
5. Type in the user’s email address and click Add. A new user will receive a verification email asking them to create a password and log in.
Note: If the email you entered is already registered, you'll see a message saying: “A user with this email address already exists. Please contact support.”
Note: The user didn’t get the email? This can help:
Ask them to check their spam folder.
Double check their email address.
5. Voila. You've added a new user.
Remove a user
To remove a user, follow these steps:
1. Log in to Cookie Information.
2. Click on your user profile in the top right corner.
3. Click Teammates.
4. Type in the user’s email address or find them on the list and click the trash bin icon next to it.
5. Done.