Updating your pop-up template

A guide on how to update your pop-up template to the latest version.

Rebecca avatar
Written by Rebecca
Updated over a week ago

Every now and then, we update our templates and in doing so, we release a new version. We would always recommend using the latest version of your desired template to ensure that the pop-up is as compliant and efficient as possible.

This guide will take you step-by-step through how to update to the latest version. No matter which template you choose, the steps to update it are exactly the same.

Choosing the perfect template for your website is important, you can preview all of them here before you get started.

Checking your template version

Firstly, you'll need to check which version you are currently running, in order to tell whether or not you need to update. These are the most up-to-date and current versions of our templates.

In order to figure out which version you are currently on, you can navigate to the platform, to the Pop-Up appearance tab and then to the Advanced Options. It is listed here at the top of the HTML code and should look something like this:


Template name: Cookie Information Test

Version 1.1.0


If the version you are using is lower than the ones specified above, you may wish to update. Read below how you can quickly and easily do so.

Updating your template version

Before you start: Please be aware that when updating your template, it will revert back to default. This means that any HTML, CSS or Javascript settings that you have changed in our Advanced Options section will be removed. We recommend that you copy these first, update the template and then paste them into the new version.

If you haven't already, go ahead and log in to the platform. The first page should look like this.

Once you have entered your details and logged in, you'll be taken to a page that displays all of your consent solutions. Click on the one that you'd like to change.

From there, click on the "Pop-Up appearance" tab on the menu on the left-hand side. Click on the box under "Change template"

This will open a smaller menu. Select the 'Default' version of the template that you currently use. Make sure to click "Save and Publish".

Your pop-up template should now be updated to the newest version. This could take up to 10 minutes to display on your domain.

If you have any questions regarding this guide or anything you have seen here in the Support Centre, please do not hesitate to reach out to our support team at support@cookieinformation.com

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