To give your app users transparency and control over what data is collected about them, you should collect and manage user consent. You can do that with a mobile consent solution. In this article, we'll show you how to create a mobile consent solution, and create and edit consent items.
Before you start
You need to first contact your account manager to access a mobile consent solution.
Your users can consent to different purposes. In Cookie Information, these are called consent items. They can include different categories such as necessary, functional, statistical and marketing. These items are unique, and you can only use each of them once in the consent solution.
You can also add custom consent items, for example, for the technologies you use in your app.
There's no limit to the number of custom consent items you can have in your mobile consent solution.
The mobile consent solution you create comes by default with five content items: necessary, functional, statistical and marketing and privacy policy.
The privacy policy item is mandatory, so you can’t delete it but you can edit it.
Create a mobile consent solution
To create a mobile consent solution, follow the steps:
1. Log in to Cookie Information.
2. Navigate to Mobile consent solutions. This will take you to the platform’s old UI.
3. Click + Create mobile consent solution.
4. In Solution details, name your consent solution and choose the operating systems.
5. (Optional) You can write a short description of what your mobile application is about.
6. Click Create.
Create a consent item
Each mobile consent solution you create comes by default with five content items: necessary, functional, statistical and marketing and privacy policy. The privacy policy is mandatory and you can’t delete it.
However, you can create custom items, for example, for technologies you use in your app.
To create a new consent item, follow these steps:
1. Navigate to Mobile consent solutions.
2. Find the mobile consent solution you want to create a consent item for and click Edit consent solution.
3. In Consent items, click + Create a consent item.
4. In Create Consent Item, name the item and select the custom item type from the list.
5. Select the consent item languages from the drop-down list.
6. (Optional) You can set up the item as required for users.
7. Click Next.
8. In Edit content, you can edit or remove the short and long texts that describe a given item.
9. Click Save & publish.
Edit or remove a consent item
To edit or remove a consent item, follow these steps.
1. Navigate to Mobile consent solutions.
2. Find the mobile consent solution you want to edit or remove a consent item for.
3. You can also use the search option next to the + Create a consent item button.
4. In Consent items, find the consent item you want to change and click Edit.
5. In Edit Consent Item, you can change the name of the item and choose the type of item from the list.
6. Select the languages of the consent item you want to change.
7. You can set up the item as required for users.
8. Click Next.
9. In Edit content, you can edit or remove the short and long texts that describe a given item.
10. You can edit or remove the short and long texts that describe a given item.
11. Click Save & publish.
For more information about the mobile consent solution, see our mobile FAQ.