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What to do when a user requests their consent data?

Learn what to do when a user requests their consent data.

The GDPR gives users the right to access information about their data, including what they consented to and how it’s used. Providing this data builds transparency and trust while ensuring your organization meets legal requirements.

In this article, we’ll show you how to retrieve a unique user ID.

Before you start

Here are a few things to know before you start:

  • When a user consents to cookies, Cookie Information sets the CookieInformationConsent cookie in the user’s browser.
  • If a user requests their consent data, you as the website owner, need to ask the user to provide the user ID from the CookieInformationConsent cookie.

Retrieve a user ID

To retrieve a user ID, follow these steps:

  1. Go to Chrome.
  2. Open the Developer Console: F12 on Windows or CMD + OPT + J on Mac.
  3. In Application, go to Storage> Cookies.
  4. Go to the website’s cookies.
website cookie in the browser's console
  1. Click CookieInformationConsent.
website cookie in the browser's console
  1. Find the cookie value and tick the box Show URL-decoded.
Show URL-decoded option in the browser's console
  1. In Cookie Value, copy the user ID that is:
"user_uid":"9be63710-a3fc-42ce-9f62-2b7271ae87eb".
User ID in the browser's console
  1. Once you have the user ID, send it to our support at support@cookieinformation.com. We’ll send you a secure information package with a script your team can use to download the consent logs.
  2. Done.

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