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Change a cookie category

In this article, we'll show you how to change the existing cookie category.

Updated over a week ago

You may need to move cookies from one category to another in some cases. For example, when you have a marketing cookie but you want to change it to a functional one.

In this article, we'll show you how to change the existing cookie category.

Before you start

Here are some things to know before you start:

  • To reach GDPR compliance, we recommend setting a category for all your cookies and making this a routine part of your website maintenance.

  • When you create a custom cookie and it doesn't have a cookie definition yet, it goes into the unclassified category.

  • When our scanner finds a cookie that isn’t in our database, it will be unclassified and you need to move it to a dedicated category.

  • In Cookie Information, there are five default cookie categories: necessary, functional, statistical, marketing, and unclassified.

Change a cookie category

To set a cookie category, follow these steps:

  1. Log in to Cookie Information.

  2. Go to Consent solutions.

  3. Find the consent solution you want to set a cookie category for.

  4. Navigate to Cookie management. This will take you to the platform’s old UI.

  5. ​​In Cookie Settings, click + Add cookie definition.

Adding cookie definition in Cookie Information


6. In Choose cookie, select the cookie you want to classify. The list contains all cookies across all domains within this consent solution – the ones found by the scanner and custom cookies.

7. In Add cookie category, choose one from the dropdown list.

Add a cookie category in Cookie Information

8. In Choose a data processor, Type in the name or choose the processor from the list. For first-party cookies, a data processor is typically your website. For third-party cookies, it's typically a company that offers a service and sets this cookie on your website.

Choose data processor in cookie definition in Cookie Information

9. Click Save.

10. (Optional) If you cannot find the data processor in Choose data processor, you need to create one manually.

11. In Choose a data processor, type “New” and choose "New Data processor".

Add new data processor in Cookie Information

12. Click Save.

13. Refresh the page for the cookie definition to appear in the list.

14. Find your cookie definition and click on the three-dot icon next to it.

15. Click Edit.

16. You need to fill out the following fields:

  • Data processor: The name of the data processing company or their domain.

  • Data processor privacy policy: The link to processor policy.

edit data processor in Cookie Information

17. Click Save & publish.

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