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Start a free plan after a trial

Learn how to start a free plan after a trial.

Updated over a month ago

If you're a trial user and want to start a free plan, you may lose access to some functionalities and face certain limitations. Changes in your Cookie Information account will also be impacted.

In this article, we’ll show you how to start a free plan after a trial and what this entails about the functionalities and tools you’ve used.

Before you start

Here are a few things to know before you start:

  • You can downgrade to a free plan after the trial ends.

  • To move from a trial to a free plan, you can have only one public domain and fulfill the following criteria:

    • Your domain has a maximum of 200 subpages.

    • Your domain isn’t used in another account.

    • You have a single consent solution.

If you decide on a free plan after the trial, this also will be your default setup. It means if you had created more consent solutions, and added more domains and subpages, you wouldn’t be able to keep them in the free plan. If you have more than one domain, you must choose only one.

Start a free plan after a trial with a single domain

To start a free plan after a trial, follow these steps:

1. In Cookie Information, on a modal at the end of your trial, click Downgrade to a free plan.

Downgrade from a trial to a free plan in Cookie Information

2. In Complete your downgrade, click Confirm.

Note: The Confirm button will be enabled only if you meet the criteria:

  • You have only one public domain.

  • Your domain has a maximum of 200 subpages.

  • Your domain isn’t used in another account.

  • You have a single consent solution.

3. Voilà! You’re now on a free plan.

Start a free plan after a trial with multiple domains

Note: You can move from a trial to a free plan only if you meet the criteria:

  • You have only one public domain.

  • Your domain has a maximum of 200 subpages.

  • Your domain isn’t used in another account.

  • You have a single consent solution.

To start a free plan after a trial, follow these steps:

1. In Cookie Information, on a modal at the end of your trial, click Downgrade to a free plan.

Downgrade from a trial to a free plan in Cookie Information

2. Select only one public domain with a single consent solution.

Select only one public domain with a single consent solution.

Note: It might happen that the domain you want to keep hasn’t been scanned yet. If it has over 200 subpages, you’ll need to choose a paid plan.

3. Click Confirm.

Note: After you’ve chosen the domain with a consent solution to keep, any other domain, consent solution will be deleted.

4. Done. You’re on a free plan.

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