France quick guide

In this article, you will learn how to become cookie compliant in France by using Cookie Information.

Piotr avatar
Written by Piotr
Updated over a week ago

What are the latest cookie guidelines for French companies?

With the newest CNIL cookie guidelines, the Commission Nationale de l'informatique et des Libertés (CNIL) determines that websites are not allowed to place cookies to track visitors before they have given their explicit consent. Or; .." trackers requiring the collection of consent cannot be used for writing or reading until the user has given their freely given, specific, informed and unequivocal consent to this by a declaration or a clear act".

Specifically, CNIL advice website owners to:

  • Include a "refuse all" or "decline all" button in the cookie pop-up.

  • Store user consents for a certain period (also those who decline cookies) to avoid asking for consent at every visit.

  • Collect valid consent for the use of tracking cookies that monitor user behaviour across different sites.

This advice means you need to:

How do we become cookie compliant in France using Cookie Information?

Before starting your compliance journey, you need an account in our platform and a user for that account. If you already have an account but do not have a user, please contact our support through the chat in the bottom right corner. If you do not have an account or a user, click here to start a free 30-day trial.

Offer an easy way for your users to decline cookies.

When you are in the Cookie Information platform, you should either click the Consent Solution tab and go to the consent solution, which holds domains for the Swedish market or create a new consent solution. Then follow this guide on how to change the template and be sure to pick either the Overlay v2 or Overlay v3 template, which are the ones built for GDPR (beware that this change will also affect all the other domains in that consent solution).

Inform your users about how you use cookies

When informing the user, you have to consider two things; categorisation and explanation.

  • Cookie Information administers a database of the most common cookies in the world. Thereby all known cookies in the scan result have been categorised and given a purpose. The cookies we find but do not recognise in our database will be registered as unclassified cookies and need to be classified.

  • The main text of the pop-up needs to correctly explain what happens when the user clicks which button on the pop-up. The default text provided by Cookie Information accurately describes the functionality of the default templates and will therefore comply. Read more about the text and how to use it here.

Provide your users with a granulated option for consent

Your visitors should be allowed to make a granulated consent. The granulated consent means that just saying yes or no is not enough. Your user should also be able to consent to individual purposes of cookies. In Cookie Information, we have specified the four purposes for data collection and processing via cookies.

  1. Technical necessary

  2. Functional

  3. Statistical

  4. Marketing

Our templates Overlay v2 and Overlay v3 have privacy controls that allow the user to opt-in to each category.

The privacy controls also exist as a separate widget, allowing you to implement it directly on a landing page which you can read about here.

Respect your users' privacy choices

You should not set any cookies (except for necessary. You can set those) before your visitor has given valid consent. Also, this means that you should respect the choices made by the visitor. E.g. if the visitor only consents to functional cookies, you are only allowed to set cookies classified as necessary and functional - statistical and marketing cookies should stay blocked.

In Cookie Information, this is resolved in different ways.

  1. Our feature cookie autoblocking is on by default on all solutions created after May 6th, 2021. This feature automatically blocks all first-party cookies before consent. The feature also blocks the cookies based on the visitor's choices. The blocking of cookies based on choice depends on the categorisation of the cookies in the platform. The categorisation of cookies is located in Cookie Settings and under Compliance Dashboard.

  2. Third-party cookies are blocked by implementing our cookie control SDK on each cookie setting.

Provide an easy way for your users to change or withdraw consent

Once a visitor has given consent, it should be easy to change it or withdraw it again afterwards. All Cookie Information templates have the re-open consent pop-up icon enabled.

Store documentation of consent for five years

On this last note, you don't have to worry. It is part of our service to you, and you have to ask our support team if you need access to a specific consent. You can read more about it here.

Implement the solution

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